Investing for the Future

The IGDS World Department Store Summit (IGDS WDSS) is the industry’s annual get-together of CEOs and senior executives from leading department stores, brands and business partners. Our 14th IGDS WDSS, held for the first time in the Middle East, proposes an ambitious agenda addressing the current challenges and showcasing compelling new avenues for future developments. 

In the aftermath of the pandemic, the world is dealing with a new set of issues marked by political and economic tensions, polarised societies and impacts of climate change. This global polycrisis is affecting customer behaviour, increasing the level of uncertainty and upsetting the global retail sector including department stores.

With a focus on customers and the workforce, looking into the future is all about seizing the many opportunities and chances by accelerating forward-thinking processes.

Dubai, one of the globe’s most exciting retail hubs, is the ideal place to become inspired by a compelling and mind-stretching agenda. The two-day in-person Summit is a unique opportunity to exchange important experiences, network and compare insightful notes with peers from around the world.