11-12 October 2023 | Dubai

The IGDS World Department Store Summit (IGDS WDSS) is the industry’s annual get-together of CEOs and senior executives from leading department stores, brands and business partners. Our 14th IGDS WDSS, held for the first time in the Middle East, proposes an ambitious agenda addressing the current challenges and showcasing compelling new avenues for future developments. 

In the aftermath of the pandemic, the world is dealing with a new set of issues marked by political and economic tensions, polarised societies and impacts of climate change. This global polycrisis is affecting customer behaviour, increasing the level of uncertainty and upsetting the global retail sector including department stores.

With a focus on customers and the workforce, looking into the future is all about seizing the many opportunities and chances by accelerating forward-thinking processes.

Dubai, one of the globe’s most exciting retail hubs, is the ideal place to become inspired by a compelling and mind-stretching agenda. The two-day in-person Summit is a unique opportunity to exchange important experiences, network and compare insightful notes with peers from around the world.

Listen to compelling success stories and future strategies presented by seasoned CEOs

Gain unique insights into the latest evolutions of the leading department stores and brands

Meet top executives from department stores, brands and suppliers from around the world

11-12 October 2023 | Dubai



Seven sessions will address retail’s current and future evolutions, talk about innovative consumer technology, transformative department stores, disruptive retail players and present new ways to connect and communicate with customers
More details


CEOs and experts from leading department stores, brands and various industries will share their views on the challenges and opportunities in retailing and what innovative initiatives could be implemented today for what is needed tomorrow
See the list

Our Sponsors


The Ritz-Carlton
Dubai International Financial Centre

Off Sheikh Zayed Road
482032 Dubai
United Arab Emirates

+971 4 372 2222

© 2023 Copyrights. All rights reserved.